Privacy policy
Privacy Policy
This Privacy Policy describes how Afterrain Serenity (“we”, “our”, or “us”) collects, uses, and shares your personal information when you visit our store, place an order, contact us, or otherwise use our services.
Information We Collect
When you visit the site, place an order, create an account, or contact us, we may collect personal information such as your name, billing address, shipping address, email address, phone number, payment information, order details, and customer service communications.
We may also automatically collect certain information, including device information, browser information, IP address, pages viewed, referring website, cookies, and similar tracking technologies.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Arrange shipping and delivery
- Communicate with you about your order
- Provide customer support
- Process payments and screen for fraud or risk
- Improve our website, products, and services
- Send marketing communications, if you have opted in
- Comply with legal, tax, accounting, and regulatory obligations
Sharing Your Information
We share personal information only with trusted service providers as necessary to operate our store and provide our services. These may include payment processors, shipping and fulfillment providers, website platforms, analytics tools, marketing services, fraud prevention providers, and professional advisors.
We may also share information if required by law, regulation, legal process, or government request.
We do not sell your personal information in exchange for money.
Cookies
We use cookies and similar technologies to help the site function properly, improve your experience, remember preferences, analyze website traffic, and support marketing or advertising activities.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functions.
Marketing Communications
If you subscribe to our emails or otherwise agree to receive marketing communications, we may send you product updates, promotions, or other marketing content.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us at service@afterrainserenity.com.
International Data Transfers
Because we operate internationally, your personal information may be transferred to, stored, or processed in countries outside your country or region of residence. These countries may have data protection laws that differ from those in your location.
We take reasonable steps to protect your personal information when it is transferred or processed internationally.
Data Retention
We retain your order information and related personal information for our records unless and until you ask us to delete it, subject to legal, tax, accounting, fraud prevention, and business requirements.
Your Rights
Depending on your location, you may have the right to access, correct, update, request deletion of, or request a copy of your personal information. You may also have the right to object to or restrict certain processing, withdraw consent where applicable, or opt out of marketing communications.
To make such a request, please contact us at service@afterrainserenity.com.
Security
We use reasonable administrative, technical, and organizational measures to help protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our store and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
Third-Party Links
Our store may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page.
Contact
If you have any privacy-related questions or requests, please contact us at:
Afterrain Serenity
service@afterrainserenity.com