Terms of service

Terms of Service

Overview

This website is operated by Afterrain Serenity. Throughout the site, the terms “we”, “us”, and “our” refer to Afterrain Serenity.

By visiting our site, using our services, or purchasing from us, you agree to be bound by these Terms of Service, including any additional terms, policies, and conditions referenced on our website.

Online Store Terms

By using this site, you confirm that you are at least the age of majority in your jurisdiction, or that you have given us consent to allow any of your minor dependents to use this site.

You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the website, products, services, content, images, or materials without our written permission.

Product Information

We make every effort to display product details, colors, materials, sizes, and images as accurately as possible. However, we cannot guarantee that your device display will be perfectly accurate.

Product descriptions, images, specifications, and availability may be updated or changed at any time without notice.

Pricing and Availability

Prices and product availability are subject to change without notice.

We reserve the right to modify, limit, discontinue, or cancel products, collections, promotions, or services at any time.

Wholesale Orders

Afterrain Serenity may offer wholesale products, pricing, or order quantities at our discretion.

Wholesale orders may be subject to review, inventory availability, minimum order requirements, special packing, and international shipping arrangements.

For oversized, high-volume, heavy, customized, or special orders, we may contact you before fulfillment to confirm details, shipping arrangements, or additional costs.

We reserve the right to refuse, limit, cancel, or adjust wholesale orders that cannot be fulfilled as placed.

Order Acceptance

Receiving an order confirmation does not guarantee order acceptance.

We reserve the right to refuse, limit, cancel, or review any order at our discretion, including orders that appear to be fraudulent, unauthorized, incorrectly priced, placed with inaccurate information, or otherwise unsuitable for fulfillment.

If we cancel or modify an order, we may attempt to notify you using the email address or contact information provided at checkout.

Billing and Account Information

You agree to provide current, complete, and accurate purchase, billing, shipping, and account information for all orders.

We are not responsible for delays, failed deliveries, or additional costs caused by incorrect, incomplete, or outdated information provided by the customer.

Shipping, Customs, Duties, and Taxes

Shipping times, delivery estimates, customs clearance, and carrier performance are not guaranteed.

International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country or region.

Unless otherwise stated, these charges are not included in our product prices or shipping rates and are the responsibility of the customer.

Please review our Shipping Policy for more details.

Returns and Refunds

Returns, refunds, exchanges, and cancellations are handled according to our Return & Refund Policy.

Please review our Return & Refund Policy before placing an order, especially for wholesale, customized, or international orders.

Intellectual Property

All content on this site, including images, text, graphics, logos, product descriptions, designs, layouts, and other materials, is the property of Afterrain Serenity or its content suppliers and is protected by applicable intellectual property laws.

You may not use, copy, reproduce, modify, distribute, display, or exploit any site content without our prior written permission.

Third-Party Tools and Links

Our website may include third-party tools, apps, links, or services. We are not responsible for the content, accuracy, policies, practices, or availability of third-party websites or services.

Your use of third-party services is at your own risk and may be subject to separate terms and policies.

Prohibited Uses

You may not use this site or our services:

For unlawful, fraudulent, abusive, or unauthorized purposes
To violate any applicable laws or regulations
To infringe upon our intellectual property rights or the rights of others
To submit false or misleading information
To upload or transmit viruses, malware, or harmful code
To interfere with the security or functionality of the website
To collect or track the personal information of others without consent
To spam, phish, scrape, crawl, or engage in abusive automated activity

Limitation of Liability

To the fullest extent permitted by law, Afterrain Serenity shall not be liable for any indirect, incidental, special, consequential, punitive, or economic damages arising from your use of the website, products, services, or inability to use them.

We do not guarantee that the website or services will be uninterrupted, secure, error-free, or available at all times.

Indemnification

You agree to indemnify and hold harmless Afterrain Serenity from any claims, damages, losses, liabilities, costs, or expenses arising from your breach of these Terms of Service, misuse of our website or services, violation of laws, or infringement of rights of others.

Changes to Terms of Service

We reserve the right to update, change, or replace these Terms of Service at any time by posting updates on this page.

Your continued use of the website or services after changes are posted constitutes acceptance of those changes.

Contact Information

Questions about the Terms of Service should be sent to:

service@afterrainserenity.com